Terms, Privacy, and Service Disclaimer

1. Introduction

These Terms and Conditions govern your use of this website and any services offered by Brinor International Shipping & Forwarding Ltd (“Brinor”, “we”, “us”, “our”). By accessing or using this website, you agree to comply with these terms. If you do not agree with any part of these Terms and Conditions, you must cease use of this website immediately.

2. About Us

Brinor International Shipping & Forwarding Ltd is a UK-based freight forwarding and logistics company established in 1979 by Manfred Bahr and is privately owned. We provide international transport and logistics services, including road haulage, warehousing and distribution, customs clearance, deep sea imports and exports, airfreight, and multimodal freight solutions. Our head office and UK logistics operations are based in Suffolk, UK, with warehousing close to the Port of Felixstowe.

Our services are supported by a multilingual team, in-house customs and documentation experts, and a modern fleet of UK and European transport vehicles. We offer personalised, hands-on logistics management from origin to final delivery without reliance on automated customer portals, ensuring transparent communication and competitive pricing.

3. Contact Information

If you have questions about these terms, to request clarification, or to contact us regarding our services:

Brinor International Shipping & Forwarding Ltd
York House, 2-4 York Road
Felixstowe, Suffolk
IP11 7SS, United Kingdom

Telephone: +44 1394 616 800
Warehouse: +44 1394 447 677
Email: contact via website form or official business email channels published on our Contact page.

4. Use of Website

4.1 Permitted Use

You may use this website for lawful purposes only, including obtaining information about Brinor’s logistics services. You agree not to use the website in any way that breaches applicable UK law or infringes third-party rights.

4.2 Intellectual Property

All content on this website (text, graphics, logos, images, layouts) are the property of Brinor International Shipping & Forwarding Ltd or its licensors. You may not reproduce, modify, publish, transmit, distribute, or commercially exploit any content without our written permission.

4.3 Accuracy of Information

We make reasonable efforts to ensure content on this website is accurate and up to date. However, we do not guarantee completeness, accuracy, or suitability. We can update or withdraw content without notice.

5. Liability and Disclaimers

5.1 No Warranty

This website and all information, products, and services are provided “as is” without any express or implied warranty, including fitness for a specific purpose or non-infringement.

5.2 Limitation of Liability

To the fullest extent permitted by UK law, Brinor and its officers, employees, representatives, and agents shall not be liable for any loss, damage, cost, or expense (including business interruption or loss of profits) arising from or in connection with your use of this website or reliance on its content.

6. Service-Related Terms

6.1 Quotes and Contracts

Any quote provided for freight, transport, warehousing, or logistics services is subject to confirmation in writing. A binding contract for services is only formed when both parties have executed a service agreement that includes pricing, delivery terms, and specifications.

6.2 Service Delivery

Delivery times and schedules are estimates only and may be affected by customs clearance, carrier availability, weather conditions, and other factors beyond our control.

6.3 Customer Responsibilities

When using our freight services, you agree to provide accurate cargo details, documentation, packaging suitable for carriage, and compliance with applicable UK and international export/import regulations.

7. Personal Data and Privacy

Your use of our website and services is also governed by our Privacy Policy, which sets out how we collect and process personal data. By using this website, you consent to those practices.

8. Governing Law

These Terms and Conditions and any disputes arising from them are governed by the laws of England and Wales. You and Brinor agree that the courts of England and Wales shall have exclusive jurisdiction.

9. Changes to Terms

We may revise these Terms and Conditions at any time without prior notice. The revised terms will take effect when posted on this website. Your continued use of the website after publication of updated Terms constitutes acceptance of those changes.

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